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Strategic / Fiscal Planning and Feasibility
SHCC offers a variety of approaches to strategic and fiscal planning and to feasibility analyses, including:
- Exploring feasibility of moving selectively from fixed funding to diversified funding sources, including third-party reimbursement
- Evaluating strengths and weaknesses of selected programs and services
- Conducting board retreats and management brainstorming sessions, staff training sessions to solicit input on strategic business goals, and new program directions
- Exploring feasibility of applying for new licensure, activating existing ones, or applying for satellite sites
- Examining fiscal, program, and operational advantages and challenges of various growth options and identifying ways to maximize revenues
- Evaluating potential of broadening funding mix to include 3rd party reimbursement
- Assessing various programs and products in terms of financial performance, viability, and relative demand
- Exploring agency strengths and weaknesses in programs and operations
Client Examples
Safe Horizon
SHCC won a competitive RFP from Safe Horizon, a $50 million human service organization offering social, legal, and mental health services for victims of crime and abuse. They requested a feasibility study to determine whether their Article 31 mental health outpatient clinic should be continued, closed or merged with other services. SHCC analyzed the clinic’s programs organizationally, clinically, and fiscally, using many techniques listed above. The analysis emphasized the clinic’s potential in terms of overall strategic plans the agency had recently established.
SHCC recommended that the clinic be revamped in terms of its management, staffing, clinical orientation, and infrastructure to be a more successful and productive component of the organization’s service mix.
Results:
Agency leadership chose to implement the recommendations. For this second phase they hired SHCC to consult with its top program and fiscal management in restructuring the clinic’s operations.
See Program Implementation and Infrastructure section for description
Gay Men’s Health Crisis Agency (GMHC)
In partnership with Cynthia Dames Consulting, SHCC conducted a feasibility study for the Gay Men’s Health Crisis in New York City to identify or create service packages for marketing to managed care purchasers serving HIV+ and AIDS clients. Targeted purchasers included HIV/AIDS Special Needs Plans, basic Medicaid Health plans and commercial health care plans.
Results:
Several program packages were recommended, which GMHC chose to go forward with. SHCC and Cynthia Dames Consulting were invited to assist with their implementation.
See Program Implementation and Infrastructure section for description
Citizens Advice Bureau (CAB)
SHCC was asked by a large community settlement house network to explore the feasibility of applying to become a licensed mental health provider in New York State. The client wanted to determine whether licensure would be a good addition to the agency’s existing service mix, whether the fiscal projections would support such a step, and what some of the programmatic and staffing issues would be. The study looked at strategic, program and fiscal considerations,
as well as other options that would be available to CAB along with licensure or as alternatives.
Results:
The study’s fiscal projections indicated that it would be difficult to secure licensure at this time and that there were more attractive options available to CAB. In particular, its long-standing track record in serving the elderly, homeless and shelter populations, and seriously and persistently mentally ill adults suggested better avenues for possible funding. CAB chose to pursue these latter options while holding off its request for licensure for 6-12 months.
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